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Everything you need to know about MGNREGA related online complaint process

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Everything you need to know about MGNREGA related online complaint process

MGNREGA related online complaint

Everything you need to know about MGNREGA related online complaint process

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In a country like India, MGNREGA Scheme is like a boon to the poor and needy. It helps rural people to fight unemployment. Its aim is to serve almost 52 million people and provide a livelihood to their families. To know all about MGNREGA and how the MGNREGA-related online complaint process works read this blog:

Introduction to MGNREGA

MGNREGA stands for Mahatma Gandhi National Rural Employment Guarantee Act, 2005. It was earlier known as NREGA. The Ministry of Rural Development (MoRD) conducts this program. The aim of this scheme is to enhance livelihood in rural areas. The scheme guarantees at least 100 days of wage employment in a year.

History: Who Launched MGNREGA?

NREGA Act was passed under the UPA government on 23 August 2005. The face of the government was PM Manmohan Singh. It was implemented in the year 2006.

In 1991, the Act was first proposed as a pilot scheme by P.V Narshima Rao’s government. It evolved as the MGNREGA in the early 2000s.

In 2009, this Act was amended to change the nomenclature. From NREGA, it became MGNREGA.

The main motive of this Act is to upgrade food security, develop infrastructure, and find jobs for agricultural labours in the lean season.

Objectives of MGNREGA

Some MGNREGA objectives are as follows:

  • The aim is to secure livelihood in rural areas by giving them 100 days of wage employment in a financial year.
  • It has strengthened livelihood and provided resources to the poor.
  • One-third of jobs are guaranteed to women.
  • It has created productive assets such as roads, ponds, canals, and wells.

Achievements of MGNREGA

  • It is the world’s largest social welfare scheme. 3.14 lakh crore rupees were spent in this scheme during its first 10 years.
  • According to MoRD report, the MGNREGA works on reviving the rural ecosystem. It has multiple effects on rural employment. For example in  Karnataka MGNREGA benefited 56.87 lakh people by giving them jobs in the year 2020-21.
  • The central government has spent 5 lakh crore on the MGNREGA scheme during the past 8 years.
  • It helped females in rural areas to earn a livelihood. Also, it helped them to gain social security.
  • It has upgraded the life of Scheduled Tribes (STs) and Scheduled Castes (SCs). Also, it reduced poverty levels.
  • It helps the aided worker move from wage workers to sustainable employment.
  • In India, where malnutrition is a major issue when it comes to health, MGNREGA’s half of its income is spent on food and nutrition in some of the states.
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Principal Highlights of MGNREGA

The main principle of MGNREGA are as follows:

  • It ensures a minimum of 100 days of wage employment in a financial year.
  • 33% of the reservations are held for females.


MGNREGA schemes provide jobs to poor people and to keep a record of this Job Cards are designed. This card is issued to every household whose member has demanded a job under MGNREGA. Every Cardholder is entitled to 100 days of casual manual labor.

Some of the Benefits of the MGNREGA Job Card

  • One can check details related to MGNREGA Scheme jobs.
  • It gives the 100-day of employment to minor people who don’t have a source of income.
  • It is helpful in keeping account of allowance paid by the government.

Role of Gram Panchayat in MGNREGA

  • It prepares the yearly report of the scheme.
  • It receives the job application and verifies them.
  • Gram Panchayat registers all households.
  • Within 15 days of the application submission, work is allotted.
  • It credits MGNREGA Job Cards.
  • This body holds Rozgar Diwas at every ward once a month.

Role of Gram Sabha in MGNREGA

  • With the help of Gram Panchayat, it monitors the work execution.
  • It lists down the work according to the priorities.
  • It resolves all the queries of workers related to MGNREGA.
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Role of State Government in MGNREGA

  • The state government sets up the state Employment Guarantee Council.
  • It makes a frame of rules for states under the MGNREGA Act.
  • It established State Employment Guarantee Fund (SEGF).
  • It ensures that the PO, and staff at the State, district, and Gram Panchayat levels, are all committed to the scheme’s execution.

Lodge MGNREGS-related complaints online

If you have applied for this scheme and are not getting the job, you can complain. Also, this is the case when you’re not getting your wage. In the present scenario, online complaints are convenient. You can draft a complaint at your comfort. From filing the complaint to checking the status of your complaint everything is possible with a finger click. You don’t need to hustle.

Why do people choose Online Complaints?

These days, people choose to file their complaints digitally. The Internet has given them a voice to complain. Earlier, people complained about their concerns physically. They got no solution even after a series of attempts. However, this is not the case in online complaints.

Who can register for MGNREGA-related complaints?

Any person who was offended by the MGNREGA authority can file a complaint. A person can file a complaint by herself/himself or through their representative.

How can I register a complaint in MGNREGA?

Under the section ‘Details and Location of Complainant’, fill in these items:

  • Write about the identity of a complainer.
  • From the dropdown box, choose the source of your complaint like
  • Email, Newspaper, etc.
  • Select your state, district, block, and Panchayat.
  • Then, fill in the name of the complainant, name of the father or husband, address, and Email ID.
  • Write your phone number or mobile number in the dialogue box.

In the next section which is ‘Details and Location of Complaint’, fill in these items:

  • Select the body against which you’re filing the complaint like Zilla
  • Panchayat, Gram Panchayat, etc.
  • Select state.
  • Select district.
complaint in MGNREGA

After this, another complaint category will appear. Select the reason for your complaint from these drop-down boxes. Fill date of the complaint and the date of the event.

Finally, you need to share the name and other details of witnesses and details of the document under the section ‘Evidence submitted by complainant to prove complaint. After filling all the sections carefully, click ‘Save’ complaint.

Evidence submitted by complainant

When to register MNREGS complaint?

The following are the cases when you need to complain:

  • This scheme provides equal opportunities to work regardless of gender and caste. If you’re facing any discrimination on the basis of caste and gender you can complain.
  • Getting clean water is everyone’s need. MGNREGA focuses on this need by re-establishing ponds and wells. According to a report, 600,000 children under five die a year due to inadequate water supply and poor sanitation. If you’re facing any difficulty in getting clean water, you can complain.
  • MGNREGA focuses on drainage programmes. In Tamil Nadu, the initiative was taken to clean the bushes and grass in the channels to warrant better drainage.

Similarly, there are many issues about which you can complain in MGNREGA. These are as follows:

  • Job Card
  • Payment
  • Measurement
  • Demand for work
  • Work Allocation
  • Work Management
  • Unemployment Allowances

How to Check the status of MNREGA complaint

After submitting your complaint, you may feel curious to know the status. To check the status you can click on the government site. Enter your complaint ID here and proceed.


When filing online complaints related to MGNREGA, you may encounter the term Ombudsman somewhere. This is a representative body. It deals with the complaints made by the public against the government or any organisations like banks and insurance companies.

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The MGNREGA Ombudsman was formulated under Section 27 of the MGNREGA Act. Its main motto is to establish a system that can represent the common man.

To make the process of the complaint easy, Ombudsman App was launched by the Union Minister for Rural Development and Panchayati Raj, Giriraj Sing. This app helps the government to maintain transparency.

Some FAQ

Is MGNREGA just for BPL?

No, MGNREGA is not just for BPL. Well, this scheme is for each individual from rural India. A person must be 18 years old.

Is MGNREGA a Centrally Sponsored Scheme or a Central Sector Scheme?

Centrally Sponsored Scheme and Central Sector Scheme are different terms. The Schemes that are implemented by the state government but sponsored by the central government are called Centrally Sponsored Schemes. However, the Central Government implements and funds a Central Sector scheme. MGNREGA is a Centrally Sponsored Scheme.

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